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Are you giving your competitors a Christmas present?

Who will be answering your calls over the Christmas holidays? Or will you just leave your phones ringing over the festive period? You never know when your next biggest customer is going to call for the...

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What are your New Year Resolutions?

What are your New Year Resolutions? Will a new year mean a new start for your business? Will 2015 will be the time you time you finally shake off your bad business habits? I won’t lose even one new...

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Snow Joke – Do you have a plan?

The snow is falling, all around us almost 10% of the year! The UK gets on average 33 days of snowfall or sleet every year. As we all know, much to the disappointment of the nation’s schoolchildren, it...

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Starting your own business in Cambridge

As a business support service in Cambridge, PA Answer is dedicated to supporting businesses in any way we can. That’s why we’ve compiled a quick guide containing some of our key tips for starting your...

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The enjoyment disruption parallel of Easter

With Easter less than a month away and the school holidays even less, it’s time for businesses to start preparing to cope with the stop-start nature of Easter. It is vital for any business to have...

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Why Professional Telephone Answering is Important for your Business

At PA Answer, we’ve always been proud to receive more than our fair share of referral business, thanks to our dedication to the customer service we provide to every client we work with. But now we’ve...

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Does cutting costs have to affect quality of service?

What are the main consequences when you think about cost cutting in your business? Reduced quality of service Reduced flexibility Reduced opening hours   It doesn’t have to be that way. In fact cutting...

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School Holiday Cover

How are you planning to juggle your business commitments with the school summer holidays? Fitting work life around your family is a balancing act all year round, but during the school holidays the...

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VIP service for you and your customers

UK customer satisfaction is at its lowest level since 2010 . This is due, in part, to raised expectations in consumer relationships leading to an increased demand for excellent customer service. Even...

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El Nino to wreak havoc on businesses? You’re kidding!

Last time El Nino aka ‘The Kid’ struck, back in 2009/10, the UK suffered its coldest winter 31 years, which created widespread transport disruption, power failures, school closures and culminated with...

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Happy New Year – Don’t miss any calls in 2016

What’s your New Year’s Resolution? Increase your networking? Get to grips with social media? How about ensuring you never again miss any business through missed calls? 8 out of 10 callers admit that...

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How a Call Answering Service Can Help you Maximise Overflow Calls

The majority of businesses may not have phones ringing off the hook 24/7, or even 9 to 5, but many will experience peak times when not every call can be answered, however hard you try! This a problem...

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How PA Answer Can Help A Large Business

With hundreds or thousands of employees, large businesses can find it difficult to consistently engage with its clients, whilst not incurring the costs associated with hiring more staff to cope....

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Corporate Customers

PA Answer’s core business strategy is the offering of an exceptionally high level of personal service whilst reducing our client’s costs. By dedicating a small team of PA’s to your account, they become...

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Business Support Services for Accountants

Every accountant finds it difficult to be in contact with all their clients 24/7; from being in a meeting to finding new business, sometimes you’re simply just too busy. Potentially leading to some...

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Professional Business Support for the Hair & Beauty Industry

If you run a busy hair salon or beauty clinic, you understand the difficulty of attempting to answer telephone calls whilst your mid hair wash, or applying a client’s nails. You could employ a...

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Building and Construction

Have you considered spending £10 per week to potentially gain thousands of pounds a week from unanswered calls? It has been reported that builders in the UK could be losing up to £1000 every week...

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IT Industry and PA Answer

As technology continues to be part of our everyday lives, the UK now has over 300,000 IT companies operating nationwide. As competition rises, the need to stand out from the competition is more...

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Dental Practice Virtual Receptionist Services

Coping with the constant high levels of phone calls, dental queries and patients can be a hard task to handle. As receptionists deal with signing patients in, processing payments and booking new...

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Are you a UK Distributor?

Every distributor understands that selling to the same person over and over again is far easier and more profitable than finding a new customer base. Thus, putting customer relationships, both new and...

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